TripAdvisor announced their annual Certificate Of Excellence this week and 11 Altrincham Eateries have made the list
Now in its fifth year, the award celebrates hospitality excellence and is given only to establishments – eateries, accommodations and attractions – which consistently achieve outstanding traveller reviews on TripAdvisor.
Establishments across the globe are awarded the Certificate of Excellence and represent the upper echelon of businesses listed on the website
Pitta Crepe who have been bring street food to the people of Altrincham for over 3 years are one of the new additions and owner Simon Badrock is ecstatic that street food is getting recognition locally
“We were very pleased to find out that we’ve been awarded a Certificate of Excellence by TripAdvisor. Getting feedback from our customers is great, and the fact that some customers are then motivated to post a positive review of their experience is amazing. It’s been a long road to convince people that street food can be as good, or sometimes even better than restaurant food, not only in terms of cost but also quality. We work very hard to maintain our high standards, and we’re proud of what we’ve achieved. We appreciate the recognition, which essentially comes from our loyal customers who have supported us so well over the years.
Essence are one of the returning success stories on TripAdvisor’s Certificate Of Excellence Awards for the 2nd year running. Amin Rahman, who has owned Essence for over 12 years (with the restaurant being in the family for over 32 years) says
“I feel so proud to achieve this award again as it’s reviewed by the customers, we always try our best to please every person who dines in our restaurant. I would like to take this opportunity to thank all our loyal customers without your continuing support we would not have achieved this award”
Phanthong, one of Altrincham’s shining success stories, have the honour of having 2 Certificate Of Excellence for their restaurants in Altrincham and Wilmslow. Phanthong’s Phann Whyte sums up the importance of TripAdvisor for local independent restaurants
“This certificate of excellence for both our Altrincham and Wilmslow restaurants is really satisfying as it tells us that our customers think we are doing the right things. But that made us think; What are we doing right? After a quick brainstorm we figured that it is a combination of things:
1.) Having some of the best staff of any restaurant and ensuring that they are happy – The majority of reviews extol the excellence of their service.
2.) Keeping our prices keen despite cutting no corners on food quality or presentation, we have always strived for exceptional value for money.
3.) Fantastic local customer support – their feedback, direct and via TripAdvisor, ensures that we keep our standards up.
Alex from Altrincham HQ works with a number of restaurants in the North West and has seen 6 of his clients have picked up a Certificate of Excellence this year. He explains why this is the ultimate accolade for local restaurants
“TripAdvisor Reviews are by the people, for the people. The reviews are written by the people living next door to you, people living in the same town as you and also travellers experiencing a restaurant for the 1st time. TripAdvisor is something that hospitality businesses simply can’t ignore and reviews and word of mouth can make or break a business. Although TripAdvisor rankings for restaurants can change on a weekly basis, the certificate of excellence highlights those restaurants with a long term commitment to high standards – both in the standards and presentation of the food and the high levels of customer service. This list represents the places that the people of Altrincham really love”
The Full List of eateries in Altrincham awarded a Certificate Of Excellence 2015 are
Oxford Road Cafe
Blue Dog Bar
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